RAG Knowledge Base
Your AI knows
your business.
Upload your documents once. The AI retrieves the exact right answer in under 100ms on every call.
No hallucinations. No outdated information. No prompt editing every time something changes.
The Problem
Prompt-only AI guesses.
A knowledge base doesn't.
When business information lives inside the prompt, the AI fills gaps with plausible-sounding answers. Wrong pricing. Made-up policies. A RAG knowledge base retrieves from your actual documents on every call — no guessing.
What You Can Upload
Three ways to add content.
No formatting required.
Import a webpage
Paste any URL. Wave Runner pulls the content automatically — a single page or an entire site. Re-import any time to pick up changes.
Upload a document
PDF, DOCX, or TXT. Drop in your service menu, pricing sheet, or employee FAQ — anything the AI needs to answer accurately instead of guessing.
Paste custom text
Write or paste text directly. Useful for one-off policies, seasonal promotions, or FAQs you want live instantly without creating a file.
Setup
Live in three steps.
No engineers needed.
Create your knowledge base
Open the Knowledge Base tab. Add your content — a URL, a file, or plain text. The AI indexes it immediately.
Attach it to an agent
Open any agent and connect the knowledge base. From that moment, every call pulls from your actual business information.
Test it live
Ask a question in the test panel that only your documents would know. Watch the retrieval happen in real time before you go live.
Common questions about the knowledge base
Also in Wave Runner
4 featuresGive your AI accurate answers.
Upload your first document and watch the difference on the next call.