Post-Call Analysis
Every call leaves
structured data.
Define the fields once. Wave Runner fills them in on every call and routes results to your dashboard, CRM, or webhook automatically.
Available within seconds of call end. No manual review. No transcription team.
Output Types
What does post-call analysis extract?
You define the fields once per agent. The AI fills them in on every call — no listening required, no spreadsheets, no transcription team.
Clean binary flags. Use them to trigger automations, filter leads, or update CRM fields — no interpretation needed.
Summaries, action items, key concerns — written clearly so any team member can act without pulling up the recording.
Quantitative values your stack can use directly — lead scores, order amounts, urgency ratings. No parsing required.
Pick from a predefined list. Every call gets the same options, so your CRM data stays clean and reports stay meaningful.
Routing
Where do post-call results go?
Nobody opens a new tab to check a new dashboard. Post-call data routes to the tools your team already uses — the moment the call ends.
- Wave Runner dashboardSearch, filter, export every call
- WebhooksPOST to any endpoint on call end
- GoHighLevel and HubSpotNative integration, no Zapier required
Common questions about post-call analysis
Also in Wave Runner
4 featuresKnow what happened on every call.
Configure post-call analysis in your dashboard today. No engineers required.